James R. Ferrara is co-founder and president of InteleTravel, the oldest and largest host travel agency in the world with more than 75,000 independent travel advisors in the U.S., U.K., Mexico, and Caribbean.
As InteleTravel’s president, Ferrara leads a talented team responsible for all areas of travel operations, travel product development, travel partner relationships, and the support, education, and nurturing of travel advisors. He has been a coach and advocate for frontline travel advisors for over 30 years. He serves on advisory boards for leading travel organizations, including the Cruise Lines International Association, Apple Leisure Group, and American Airlines Vacations, and routinely speaks on technology and trends in travel, the home-based travel agent revolution, and the future of the travel industry.
Mike started his career with a single travel agency almost three decades ago, which he grew into one of the largest privately held travel agencies in the American Southeast.
Since then, Mike has acquired an in-depth knowledge of nearly every facet of the Travel industry. In 1995, he founded one of the first online travel sites, 11thHourVacations.com and built it into one of the largest online sellers of complex travel.
Mike is currently the founder and CEO of Custom Travel Solutions, which was recognized by industry peers in 2021 as the world’s best white-label travel club builder.